At Netbrux.com, our mission is to provide high-quality digital products and services that deliver immediate value and long-term benefits to our customers. We take pride in our work and strive to ensure every customer has a seamless experience with our offerings.
Since our products are digital in nature and delivered instantly, it is important to understand our refund policy. Please read this carefully to know your rights and obligations when purchasing from Netbrux.com.
All products available on Netbrux.com—including ready-made websites, landing pages, eBooks, and other digital assets—are delivered immediately upon purchase. Due to this instant delivery and the intangible nature of digital goods, we generally do not offer refunds once a product has been downloaded, accessed, or used.
This policy ensures the integrity of our digital products and protects our intellectual property while allowing us to provide high-quality resources for our customers.
In the event of duplicate payments (e.g., accidental double checkout), Netbrux.com will process refunds within 5–7 working days after verification. Please contact hello@netbrux.com with your payment details to initiate the process.
To request a refund within the eligible 14-day window, please follow these steps:
Email hello@netbrux.com with your purchase details, including:
Transaction ID
Product name
Date of purchase
Clearly state the reason for your refund request.
Our support team will verify whether the product has been accessed or the service has begun.
Eligible refunds will be processed promptly in accordance with Paddle’s Buyer Terms.
We strongly encourage all customers to review available product samples before completing a purchase. This ensures that you are confident in the product’s quality and functionality. By reviewing samples, you can make informed decisions and minimize the need for refund requests.
Digital Products: Instant delivery, no refunds once accessed.
Customer Responsibility: Review product samples before purchase to ensure satisfaction.
By purchasing from Netbrux.com, you acknowledge and agree to this refund policy, which balances protection of our digital products.
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